Privacy Policy

cvmetrics is engaged in the business of providing services to various corporates, which help them evaluate their existing employees or evaluate and recruit any prospective employees. cvmetrics recognises the importance of privacy. In this policy (“Privacy Policy”), we describe how we collect, use, and disclose personal information. Such personal information may relate to the users of our website or the Prospective Employee/Employees of the customers. 

Definitions: 

  1. “cvmetrics”, “we”, “us”, or “our” shall refer to cvmetrics. 
  1. “Prospective Employee/Employees” shall mean the candidates applying for jobs with the Customers and/or the employees of the Customer who are evaluated through the Services provided by cvmetrics. 
  1. “Customer/s” shall refer to the corporates that avail the Services of cvmetrics. 
  1. “Services” shall mean the services provided by cvmetrics. 
  1. “Site” shall mean www.cvmetrics.com. 
  1. “User/s” shall mean those who visit the Site, contact us through the Contact Us option or provide their details and sign up for an account or Services on the Site. 
  1. “you”, “your” shall mean the User or the Customer depending on the context. 

Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and the Terms of Service available on our Site. 

Please read this Privacy Policy carefully 

For residents of the EU, please note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (“GDPR”). 

For Non-EU residents, by continuing to use the Services or access the Site, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you may not avail the Services or access the Site. 

To make it easier for you to read and understand the parts of this Privacy Policy that apply to you, we have divided the Privacy Policy into two different parts that are specifically applicable to the Customers (Part A), and the Users (Part B). Part C shall apply to both the Customers and Users. 

 Part A 

This part is applicable to the Customers that avail our Services. 

  1. INFORMATION WE COLLECT

For the purpose of our Services, you understand that we process the information collected from or provided by the Prospective Employee/Employees as a data processor only as per the instructions provided by you. You shall have the control over any information that we collect from the Prospective Employee/Employees in the course of providing you the Services. 

Further, you understand that we may receive certain information including some sensitive personal information relating to the Prospective Employee/Employees if you choose the relevant options on the Site and you agree that you shall be responsible for obtaining all the necessary consents from the Prospective Employee/Employees as required; such consent shall include the consent required under Art 9 (2) (b) of the GDPR to process any information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric or health data of the Candidate/Employee as specified in Art. 9 of the GDPR. 

For the sake of brevity, for the purpose of Part A, the aforementioned information of the Candidates/Employee shall be referred to as “Personal Information”. 

Legal Basis (for residents of the EU): We will not process any Personal Information without a lawful basis to do so. We will process such Personal Information only on the legal bases of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by the privacy rights and interests of the Prospective Employee/Employees. 

  1. HOW WE USE YOUR INFORMATION

We may use the Personal Information for the following purposes: 

Providing Our Services – We may use the Personal Information to provide our Services to you; to communicate with you, including via email, about your use of our Services; to respond to your enquires; and for other customer service purposes. 

To Protect Rights and Interests – We may use the Personal Information to protect our rights and interests as well as the rights and interests of our Customers, as well as to enforce this Privacy Policy and our Terms of Service. 

Complying with the Law – We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities. 

  1. TO WHOM DO WE DISCLOSE YOUR INFORMATION

We may disclose the Personal Information, in the following ways: 

Business Transfers – We may disclose your information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding, or as part of any other similar business transfer. 

Legal Compliance – We may disclose your information in order to comply with the law, regulation, a judicial proceeding, subpoena, court order, or other legal process, including informal law enforcement or governmental requests for information. 

Protecting Rights and Interests – We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this Privacy Policy, or as evidence in litigation in which we are involved. 

Aggregate and De-Identified Information – Where permitted by law, we may disclose aggregate, anonymous, or de-identified information for marketing, advertising, research, or other purposes. 

  1. HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

We will retain the Personal Information for as long as it is required to be retained for the purpose of provision of the Services and to comply with our legal obligations. Subject to this section, we will try to delete the Personal Information upon reasonable written request from you for the same. Please note, however, that there might be latency in deleting Personal Information from our servers. For more information on where and how long the Personal Information is stored, please contact support@cvmetrics.com  

ACCESSING, UPDATING, RESTRICTION FROM PROCESSING OR DELETING PERSONAL INFORMATION 

Prospective Employee/Employees who appears for the assessment for you can get their Personal Information modified or deleted by writing to you. When you receive any such requests from the Prospective Employee/Employees you may write to support@cvmetrics.com  instructing us to modify or delete any such Personal Information of the Candidate/Employee. Personal Information will be deleted within 30 working days. Similarly, if you receive any requests relating to withdrawal of consent or restriction from processing Candidate/Employee’s Personal Information please write to us at support@cvmetrics.com. Please note that once the Personal Information is deleted it cannot be retrieved. 

Part B 

This part is applicable for the Users of the Site. 

  1. INFORMATION WE COLLECT

  1. Information You Provide Us – Depending on your interactions with our Site (such as the use the “Contact Us” or “Sign up” feature of our Site), you may provide us your name, username, email address, and country of residence and other personal information. Please make sure that any personal information you share with us is accurate and up to date information. If you are sharing any personal information on behalf of a third person, you should ensure that you are authorised to do so. 
  1. Cookies  – These are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.For further information visit www.aboutcookies.org or www.allaboutcookies.org.

    You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

    Please look at our Cookie Policy for more cookie information.

For the sake of brevity, for the purpose of Part B, the aforementioned information which is personally identifiable to you and collected by us under points a, b, c, d and e above shall be referred to as “Personal Information”. 

Accuracy of information. Please make sure that any Personal Information you share with us is accurate and up to date. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorised to do so. 

  1. WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

We use the Personal Information for the following purposes: 

  1. if you provide your Personal Information for setting up an account, we shall create an account for you and to provide you with the Services; 
  1. to inform you about our Services and to respond to your requests; 
  1. for creation or development of business intelligence or data analytics in relation to the Services provided by us (for this purpose we may share the Personal Information with certain software or tools available online); 
  1. to manage our relationship with you; 
  1. to provide you information that we may believe may be of your interest; 
  1. for internal record keeping; and 
  1. to comply with our legal or statutory obligations. 

Legal Basis (for people from the EU): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by your privacy rights and interests. 

  1. WHO DO WE DISCLOSE YOUR PERSONAL INFORMATION TO?

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases: 

  • Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating the Site and/ or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy. 
  • Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you. 
  • Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. Authorities. 
  • Other Third Parties: We may disclose your information to other third parties with your prior express consent.  
  1. TRANSFER OF YOUR PERSONAL INFORMATION ACROSS BORDERS (FOR EU RESIDENTS)

Please note that your Personal Information may be transferred outside the country in which you are located, including to United States of America. We collect and transfer Personal Information outside the EU in accordance with EU data protection laws. We will ensure that any such transfers of Personal Information (outside the EU) will be in accordance with the GDPR. If you have questions, please write to us at support@cvmetrics.com 

  1. HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?

We endeavor to only collect Personal Information that is necessary for the purposes for which they are collected, and to retain such Personal Information for no longer than is necessary for such purposes. The length of time for which the Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers. For more information on where and how long your Personal Information is stored, please contact support@cvmetrics.com 

Part C 

This shall apply to both the Customers and Users of the Site. 

  1. OUR SECURITY MEASURES

Your Personal Information is stored on Amazon Web Services with servers located in the Uited States, Europe, Aisa, Australia and South America. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liabilities or responsibilities for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information. 

  1. CHILDREN

Our Site is not targeted to children under thirteen (13) years of age (sixteen (16) for EU residents unless provided otherwise by applicable law) nor do we knowingly collect personal information from children under thirteen (13) (sixteen (16) for EU residents) unless provided otherwise by applicable law). If we discover that a child’s data is in the system without adult consent, we will promptly delete such Personal Information from our systems. We encourage children to obtain their parent’s or guardian’s permission before sharing personal information with any website. 

  1. YOUR CHOICES

We take reasonable steps to ensure the Personal Information that cvmetrics collects, uses or discloses is accurate, complete and up-to-date. You as a subscribed User may modify your Personal Information by updating your account on our platform or through our Contact Us page on the Site. On request, we will give you access to the Personal Information we hold about you. If any Personal Information we hold about you is out of date or inaccurate, we encourage you to let us know by contacting us using one of the methods listed above and ask us to correct it. Additionally, you have the right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information. If you would like to exercise ANY of these rights, please contact support@cvmetrics.com. 

If you are a registered User, we may send, (with your prior consent if you are outside the EU), periodic informational emails to you. You may opt out of such communications at any time by following the opt-out instructions contained in the email. Please note that it may take up to five (5) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us provided that you have not opted-out of receiving such emails. 

  1. LINKS TO OTHER WEBSITES

This Site contains links to other websites. We are not responsible for the information handling practices or content of these external websites. Please ensure that you read the terms and conditions and privacy policies of these third parties before using such websites. 

  1. LIMITATION OF LIABILITY

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, information, details or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy. 

  1. GOVERNING LAWS AND DISPUTE RESOLUTION

This Privacy Policy shall be construed and governed by the laws of the United Kingdon without regard to principles of conflict of laws.  

For any EU residents, this Privacy Policy shall be governed by the provisions of the GDPR. 

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We shall provide you with an email notification indicating any material changes in the Privacy Policy. Additionally, you are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it. 

This Privacy Policy was last modified on January 2019. 

  1. CONTACT US

If you have any questions or concerns or grievances regarding this Privacy Policy, you can email us at support@cvmetrics.com.